Privacy Policy

Privacy Policy Effective Date: 29 November 2023 Welcome to Influence ("Influence", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website "https://influence.ooulet.com/" (https://influence.ooulet.com/), place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following information when you use our website or place an order: - Full name - Mobile number - Email address - Billing and shipping address - Order and purchase details - Payment and transaction information - Device and browser information - IP address - Website usage and browsing information - Information you provide when contacting customer support We do not directly store complete debit card, credit card, or banking credentials. Payments may be processed through third-party payment service providers that maintain their own privacy and security policies. 2. How We Use Your Information We may use your information to: - Process and deliver your orders - Confirm and communicate order status - Process payments and refunds - Handle returns, exchanges, and cancellations - Provide customer support - Respond to your questions and requests - Improve our products, website, and customer experience - Prevent fraudulent or unauthorized transactions - Maintain website security - Send promotional or marketing communications where permitted - Comply with applicable legal and regulatory requirements 3. Cookies and Similar Technologies Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant content or marketing. You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality. 4. Sharing of Information We may share necessary information with trusted service providers who help us operate our business, including: - Payment gateway providers - Shipping and logistics partners - Technology and hosting providers - Customer support and communication service providers - Marketing and analytics service providers - Legal, regulatory, or government authorities where required by law We do not sell or rent your personal information to third parties for their independent marketing purposes. 5. Data Security We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security. 6. Third-Party Services Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms. Influence is not responsible for the privacy practices or content of third-party websites or services. 7. Marketing Communications If you have provided your contact information or consented to receive communications, we may send you information about products, offers, promotions, or updates. You may opt out of promotional communications by using the unsubscribe option provided in marketing messages or by contacting us. 8. Children's Privacy Our services are intended for general consumers. We do not knowingly collect personal information directly from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate consent, please contact us. 9. Data Retention We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, resolve disputes, maintain business records, prevent fraud, and comply with legal or regulatory obligations. 10. Your Rights Subject to applicable law, you may have the right to: - Request access to personal information held by us - Request correction of inaccurate information - Request deletion of information where legally permitted - Withdraw consent for certain processing activities - Opt out of marketing communications To exercise these rights, contact us at: Email: "connect@influence.ooulet.com" (mailto:connect@influence.ooulet.com) 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 12. Contact Us If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us. Influence Registered Address: Roorkee Email: "connect@influence.ooulet.com" (mailto:connect@influence.ooulet.com)